How to adjust the look and feel to match my theme?
Some part of the appearance may be adjusted on Wise Chat Pro Settings page, but these options are very limited. For much greater flexibility please use CSS. Every part of the chat’sRead More…
Does it run on my server or yours?
Wise Chat plugins run entirely on your server and use resources on your server only. There is no connection between Wise Chat and our servers. No data is transferred outside your site.Read More…
How to send a message in PHP?
In order to send a message in your PHP code please use the function below.
How to specify an exclusive list of users who have access to the chat?
Sometimes you would like to make the chat accessible for certain users exclusively. This can be configured via shortcode, but first you have to get IDs of the users. Then please useRead More…
How to add the chat to all posts?
Please locate the root folder of your theme. It is usually in /wp-content/themes/THEMENAME and edit single post template file. In most cases it is single.php file, but it may differ depending onRead More…
How do I display the chat on my entire site and not just one page?
Please go to Appearance -> Widgets and add Wise Chat Window widget to the sidebar you wish to display the chat in. If the sidebar is visible on all pages then theRead More…
Can Admin see all the chats?
Yes, Admin can see both private and public messages. They are available to download as CSV files in Channels tab of Wise Chat Pro settings page.
What exactly is the browser? I found this in the chat’s configuration.
Since Wise Chat Pro 3.0 we improved the users list by adding the channels there (if configured). Then we named the whole section the browser.
How to set the open/closed hours of different chat channels individually?
You have to set this directly in the shortcode:
How to create a channel?
There is no need to create channels explicitly. All you have to do is the use the name of the channel directly in the shortcode: The “My new chat room” channel willRead More…