Wise Chat Pro installation

Installation of Wise Chat Pro is very easy and does not require any special knowledge. All you need is the write access to /wp-content/plugins/ directory on your WordPress hosting. Then go through the following steps.

Plugin Installation Steps
  1. Open purchase confirmation e-mail you received from us and download Wise Chat Pro ZIP file.
  2. Unpack the ZIP file. It contains a single wise-chat-pro directory.
  3. Upload the entire wise-chat-pro folder to the /wp-content/plugins/ directory.
  4. Log in as administrator and go to “Plugins → Installed Plugins”. Then activate Wise Chat Pro.
  5. Display the chat using one of the three methods below.
Method 1: Block

You can display Wise Chat Pro using a dedicated “Wise Chat” block. Please edit a page (or template) you wish to add the chat to. Then add “Wise Chat” block and save the changes. Visit the page to test the chat. Read more about this method here.

Method 2: Shortcode

Place a shortcode [wise-chat] in your posts or pages:


It will open the chat window with only one public channel called “global”. If you would like to open the chat with a public channel called “My Room” try this:

[wise-chat channel="My Room"]

You may add additional parameters to the shortcode (called: attributes), for example – in order to enable Cold Dark theme and to show list of users you can type:

[wise-chat theme="colddark" show_users="1"]

Almost all settings available on plugin’s settings page are also available in shortcode.

See all shortcode options

Method 3: PHP

Edit a template and add the function call: <?php if (function_exists('wise_chat')) { wise_chat(); } ?> This method is recommended to advanced users only.

Post Installation Notices
  • Go to “Settings → Wise Chat Pro Settings” page and adjust all the settings according to your needs.
  • Go to “Settings → Wise Chat Pro Settings” page, select Localization tab and translate all the messages into your own language.
  • Posting pictures from camera / local storage is limited to the specific range of Web browsers: IE 10+, Firefox 31+, Chrome 31+, Safari 7+, Opera 27+, iOS Safari 7.1+, Android Browser 4.1+, Chrome For Android 41+.