Private messaging permissions

Sometimes it is crucial to limit private messaging to certain user roles. For example:

  • Administrator is allowed to send private messages to any user
  • No one is allowed to reply to Administrator except for Editor
  • Subscriber is allowed to send private messages to other Subscribers
  • etc.

In Wise Chat Pro you can define a set of rules that will restrict 1-on-1 chats in such scenarios.

Permissions setup

Here is how you can define your own rules of private messaging. No rules means there are no restrictions to the messaging.

1. Go to Settings / Wise Chat Pro Settings page and click Permissions tab. Then in New Rule section select proper user roles and click Add Rule

2. Below you can find added rules:

3. In the chat window a restricted user will see a warning after any attempt to post private messages:
Warning message

4. A restricted user will continue to receive private messages from other non-restricted users. In this example Jane sent private messages to Martin, but Martin can’t reply:
Limited private messages