Wise Chat Pro Category: Troubleshooting

Troubleshooting in Wise Chat Pro Nothing is perfect, but we always aim at perfection. Here are the common cases that might happen in some rare occasions. Chat window errors, Internal Server Errors, Maintenance Errors If you are experiencing errors like: or like: then it may be related to Wise Chat Pro issue but not necessarily.…

Fixing issues with messages delivery Sometimes a specific WordPress setup or HTTP server setting may leave messages invisible until page refresh. In order to investigate this please open the chat in Chrome browser and then press F12 key. This will show web developers tools at the bottom. Please navigate to Network tab and insert “wise_chat”…

Performance issues Wise Chat Pro is a very popular chat plugin for WordPress and BuddyPress. We have received many positive reviews from our satisfied clients. We constantly work on improving both features set, the appearance and the performance of the plugin. A purpose of this article is to describe why our plugin sometimes might encounter…

Appearance issues Sometimes you may encounter small or big issues with the visual appearance of Wise Chat Pro (see examples below). You have to understand that there is no physical possibility to fully adjust the style of any plugin to all existing WordPress themes. The nature of HTML and CSS technologies imposes restrictions on theoretically…